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Teaching, Learning & Classroom Technology Tools Again, you’ll need to authenticate.Instructional Design and Curriculum Innovation Then take your unzipped FileMaker folder that you downloaded and drop it in the same location. Your Mac is not going to like you doing this so you’ll need to authenticate with the administrator password. Delete the FileMaker folder located at: Macintosh HD > Users > Shared Once unzipped, you will have a folder called FileMaker. So, if FileMaker Pro 19 is the only version installed, download the zip file and unzip it if it doesn’t do that automatically. You’re welcome to contact us and we can help. There is a zip file available for download here.īEFORE WE PROCEED, the usual and important disclaimer that you should have a backup of your computer and any tinkering under the hood is entirely at your own risk.Īnd MORE IMPORTANTLY, if you have installations of other versions of FileMaker, your folders may have additional items in them, so proceed with even more caution and the steps below should not be followed as you’ll likely delete files required for other versions. So, to fix it, we need to get the right folders and files in that location. Again this was a brand new computer with just FileMaker Server installed and configured, and then the drag and drop installation of FileMaker Pro. How that folder structure came to be, we have no idea. The above screenshot is not what should be in that FileMaker folder.

Filemaker pro help desk